Company News

When will I see my credit?

Posted: August 4, 2023

Your credit will be reflected on your next invoice.

As part of our long-term strategy to improve service, we recently executed a reroute in our private subscription areas, leading to a change in service days for certain customers. This transition, compounded by two weather-related delays, has resulted in increased call volumes and longer than normal hold times. In addition, drivers are still learning their new routes. We anticipate operations will return to normal in the near future and want to thank our customers for their patience during this transition. Please check the map on our homepage if you are unsure what your new collection day is.

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