FAQs

Billing & Credits

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When can I receive my refund for cancelling my service?

Your refund will be issued within 4 -6 weeks.
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What is the amount of my credit?

Your credit is calculated according to your service price.

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When will I see my credit?

Your credit will be reflected on your next invoice.

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When will I receive an invoice?

On a monthly basis, you will receive your statement invoice to reflect any credits, payments or charges. If you did not receive your credit, please email us at accountsrecievable@ajblosekski.com.

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What is AJB’s credit policy for missed pick ups?

If A.J. Blosenski, Inc. is aware or made aware that it did not collect a customer’s trash and/or recycling within 72 hours of the scheduled collection day, a credit will be applied to the account and reflected on an invoice for eligible customers.  Customers are eligible for these credits only if the customer properly prepared and placed the trash and/or recycling for collection prior to our arrival on the scheduled collection day.  Scheduled collection days are subject to change and are subject to our holiday schedule policies.  Customers receiving service pursuant to a municipal contract or pursuant to a contract with conflicting provisions are not eligible for these credits.  Customers receiving temporary services, including roll-off services, are also not eligible for these credits.  This policy does not apply to delays caused by factors beyond A.J. Blosenski, Inc.’s control, such as weather, and is subject to change.